Our Way of Working

We begin by listening to you and inhabiting your world.
We start from "where you live" - how you are thinking about yourself, your role, the world you are from, and the world you are trying to affect and change.

We honor the complexity of your world.
Within your organization, we can operate flexibly as individual, team, and organizational coaches as needed. We work within the total system in which you are a part, while always preserving trust and never violating confidentiality.

We are experienced and savvy in our understanding of the executive office, the boardroom, and stakeholder dynamics.
We know how to align your values and internal definition of success with external expectations, values, protocols, and cultural norms.

We ask penetrating questions and challenge your assumptions, in order to accelerate your ability to take action.
We believe in inquiry and reflection as a means to further your learning but, also, know that challenging your thinking in the spirit of candor can be an accelerator that helps you see new possibilities for taking action that were previously unimaginable.

We operate as thought partners, sounding boards, and guides more than as experts who have "all the answers."
Our approach is one of mutual exploration rather than giving "right answers." We are open and sharing with opinions and advice, but ultimately we understand that you need to find the right answers for yourself and your organization.

We are both data-driven and intuitive.
We believe in 360° assessments and draw upon a range of instruments to guide/help illuminate your situation, but we are also attuned to your individual circumstances and what you need in any given moment. At times, you may want real-time and immediate consultations and, at other times, you may want data-intensive consultations.

We leverage our training and track record of success to bring the best thinking to bear on your situation.
Our training at Harvard, MIT, and other top institutions allow us to bring the best thinking, frameworks, and tools to your situation. With a track record of more than 25 years each, on average, we share best practices, acknowledge what we know, and yet are candid about what we don't know.

We are deeply committed to doing whatever it takes to help you achieve your objectives.
We are invested in your success and you will experience this commitment in our proactive engagement, our access and responsiveness, and in our willingness to both support and challenge you to guide you toward success.